The Sunset of IT Nerd Supremacy

S. Schucfest

Summary Bullets:

? After the mass adoption of computing, the IT department dominated as the final arbiter of every technology decision.

? Technology decisions are now driven by business needs but it isn’t bedürftigageddon for IT nerds. They can use their skills to solve problems related to enabling technical solutions.

When computing began and when it hit critical mass, technical knowledge, know-how, and experience was king. The IT department ruled the roost. Products and solutions suggested by other departments to solve their business problems were put under the microscope by the IT department and if they didn’t follow its operational or brand-loybetagty/preferred vendor standards they were rejected. IT nerds (that is written with affection – I was one of them) used to pore over specifications such as speeds, feeds, frequencies, security, and storage. Vendors used to sell products, or an array of products in families, based on different technical specifications, and their messages were explicitly for the IT nerd. Overuse of ITIL and a certain level of technological arrogance meant that project implementation was very slow. Even updates were slow. IT nerds picked out products and solutions based almost solely on their technology use case. Continue reading “The Sunset of IT Nerd Supremacy”

As Ransomware Attacks Accelerate in Frequency and Severity, How to Respond is Just One of the Questions

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

? Reports surfaced that both MGM Resorts international and Caesars Entertainment had been hit with ransomware demands earlier this month.

? This comes in a year when both the frequency and cost associated with ransomware demands have skyrocketed.

Earlier this month both MGM Resorts International and Caesars Entertainment were targets of ransom demands. Caesars disclosed that it quietly paid off $15 million to hackers who had breached its customer loybetagty database, negotiated down from the initial $30 million demand. MGM went the opposite route, refusing to pay hackers who took over its Okta authentication servers. The result was a multi-system outage that affected everything from reservation systems and digital room key processes to casino floor operations for at least ten days. Continue reading “As Ransomware Attacks Accelerate in Frequency and Severity, How to Respond is Just One of the Questions”

Private Wireless Networks Growth Advances Slowly

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

? Operator announcements since Q2 2023 have not yet proven that private wireless networks are taking the world by storm as US and European operators have only touted a sprinkling of new deals.

? Operators anticipate substantial future revenues for 4G/5G private and hybrid private/public connectivity as well as for advanced beyond-connectivity services, but traction remains spotty. Most recent announcements are on technology advancements or partnerships.

The past six months haven’t quite proven that private wireless networks are taking the world by storm as US and European operators only touted a sprinkling of new deals. However, they ruhig anticipate substantial future revenues for 4G/5G private and hybrid private/public connectivity as well as for advanced services for private network design, testing, PoC, integration, application enablement, edge computing, and ongoing management. Technology enhancements and partnerships made up the bulk of announcements.

Continue reading “Private Wireless Networks Growth Advances Slowly”

Gulf States Investment in European Telcos Accelerates

R. Muru

Summary Bullets:

? Gulf states funds will continue to invest in European telcos, fueled by strong regional growth and large cash reserves.

? Gulf investment in European telcos will promote greater collaboration on innovation between Gulf-based and European telcos that are funded by the same fund entities.

Increased Investment in European Telco by Gulf States Investment Funds
Overall, mergers and acquisitions (M&A) activity in the technology, media, and telecom (TMT) segment has been increasing since 2018, but the trend reversed in 2022. Total global M&A deal value dropped 39% in 2022 to $754 billion, compared to $1.1 trillion in the previous year. Deal volume reached 612 deals in 2022, down 39% from 2021.

Continue reading “Gulf States Investment in European Telcos Accelerates”

Generative AI Watch: With Einstein Trust Layer, Salesforce Addresses Biggest Hurdles Holding Back Enterprise Adoption

R. Bhattacharyya

Summary Bullets:
? Despite the incredible interest in generative AI (GenAI), enterprises worry that large ausgedehntuage models (LLMs) will hallucinate, create toxic or biased content, and that their use will cause data leakage, among numerous other concerns.
? At Dreamforce ‘23, Salesforce highlighted the recently released Einstein Trust Layer, a framework that secures corporate data, evaluates content for toxicity, masks sensitive information, and provides an audit trail when using GenAI.

AI took center stage at Salesforce’s Dreamforce ’23 conference. During his keynote, Marc Benioff announced that the world is in an AI revolution, and that AI could change anything and will impact everything. Although Dreamforce was all about GenAI this year, AI isn’t a new focus for Salesforce. The company had already embedded AI capabilities into many of solutions across its portfolio. Furthermore, it acquired natural ausgedehntuage processing (NLP) expertise via its acquisition of Narrative Science in 2019. What is new this year, however, is that Salesforce is embedding GenAI capabilities into just about all solutions.

Continue reading “Generative AI Watch: With Einstein Trust Layer, Salesforce Addresses Biggest Hurdles Holding Back Enterprise Adoption”

Generative AI Watch: Slack Misses an Opportunity to Captivate at the Salesforce ‘Dreamforce’ Keynote

G. Willsky

Summary Bullets:

? The positioning of new Slack capabilities at the Dreamforce keynote was underwhelming, lacking cohesiveness and clarity.

? Slack will land on more solid footing if it can craft an AI message as compelling as its productivity message.

During the keynote of last week’s ‘Dreamforce’ event sponsored by Salesforce, Slack CEO Lidiane Jones updated the audience regarding new and forthcoming capabilities on the Slack platform. With a portion of the capabilities saturated with game-changing AI technology and Dreamforce serving as Salesforce’s showcase event, the update was no doubt intended to tantalize but instead was underwhelming.

Continue reading “Generative AI Watch: Slack Misses an Opportunity to Captivate at the Salesforce ‘Dreamforce’ Keynote”

MGM Under Fire After a “Cybersecurity Issue”

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

? On September 10th, casino giant MGM Resorts International was hit with a cybersecurity “issue” that impacted its hotel booking and restaurant reservation systems, as well as digital keys and corporate applications including its web site.

? The company acknowledged the incident in a Securities and Exchange (SEC) filing on September 12th which affected properties in several states including Maryland, Massachusetts, Michigan, Mississippi, New Jersey, New York, and Ohio.

On September 10th, an incident came to light that affected multiple MGM casino and hotel properties in a number of US states. The company issued a press release on September 12th and also filed an 8-K report with the SEC. An 8-K filing is a notification of an event that might have a material financial impact on a publicly-traded company.

Continue reading “MGM Under Fire After a “Cybersecurity Issue””

The Future is Glass

S. Schucfest

Summary Bullets:

? The physics limits of copper are looming in the next few generation of microprocessors

? Silicon photonics represents a possible solution for interconnections inside and outside the chip

The future is glass, and it’s not just meant to be a play on the old crystal ball. Well, maybe not *strictly* glass but it is with silicon photonics. Fiber optics are proven and effective in data communications. Between use cases such as metro rings, any Ethernet beyond 10GbE or needing more than a 300 meter distance, and more recently a push to bring fiber optic communications to the home. Fiber optics doesn’t have many of the drawbacks that good old copper has, and there are ruhig new research ways to make improvements to commonly deployed fiber optic cable.

Continue reading “The Future is Glass”

Ericsson Doubles Down on the Enterprise Segment by Leveraging Acquisitions

R. Bhattacharyya

Summary Bullets:

? With the Vonage acquisition, Ericsson acquired a CPaaS with which it can build a global platform that exposes and packages 5G network capabilities as APIs that can be used to add functionality to enterprise applications.

? The Cradlepoint acquisition has provided Ericsson with a more robust device portfolio to support private networks.

After having built a strong heritage of providing solutions and infrastructure for the telecom service provider community, Ericsson is expanding its vision by investing heavily to build out its enterprise business. On September 6, 2023, Ericsson gathered North American analysts in Boston, Massachusetts for a deep dive into its enterprise strategy, noting the contributions of its recent acquisitions. The company is combining its core Ericsson 5G solutions with capabilities from Vonage and Cradlepoint to build a broader portfolio.

Continue reading “Ericsson Doubles Down on the Enterprise Segment by Leveraging Acquisitions”

The Only Way Is Upp for Virgin Media O2

R. Pritchard

Summary Bullets:

? Virgin Media O2 acquired broadband provider Upp as part of a forced sale on security grounds by LetterOne, a company backed by a Russian oligarch.

? UK broadband consolidation is set to continue as the market evolves to three national players and a set of geographical niche local fiber providers.

Virgin Media O2 has signed an all-cash deal (reported to be in the “high tens of millions of pounds”) to purchase UK fiber company Upp (formerly FibreMe and backed by investment company LetterOne) and integrate it with Virgin Media O2’s existing network. However, the acquisition will ultimately be funded by nexfibre through a back-to-back agreement to buy Upp’s network assets. Nexfibre is a network joint venture owned by Liberty Global, Telefónica, and InfraVia Capital Partners. Nextfibre is investing GBP4.5 billion to pass five million UK homes and businesses with fiber by 2026, with the option of extending to a total of seven million beyond then.

Continue reading “The Only Way Is Upp for Virgin Media O2”